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    Influence of customer relationship management dimensions on performance of five-star hotels in Nairobi County 

    AKOMO, Esther,Okoth (Maseno University, 2019)
    ABSTRACT The hotel industry today faces high level of competition; therefore, success will come only to those who can accurately study what consumers want by examining the environment continuously and offering the greatest ...

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    Author
    AKOMO, Esther,Okoth (1)
    Subjectcustomer, management, hotels ,Nairobi County,Kenya (1)... View MoreDate Issued
    2019 (1)
    Has File(s)Yes (1)

    Maseno University. All rights reserved | Copyright © 2022 
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