Browsing Department of Public Health by Author "KIMANI, Martin Mwangi"
Now showing items 1-1 of 1
-
Determinants of client satisfaction with outpatient healthcare services at Busia district hospital, Kenya
KIMANI, Martin Mwangi (Maseno University, 2015)Patients have explicit desires or requests for services when they visit hospitals. However, inadequate attention to their needs may result in patient dissatisfaction. Preliminary reports indicated patients’ dissatisfaction ...